The City of Wolverhampton Council selects Eclipse to support its transformation

The City of Wolverhampton Council is extending its use of Eclipse to support the ongoing transformation of Children’s and Adults services, embrace agile working and further develop its holistic approach to care.

Across the UK there is an increasing strain on social services caused by an ageing population and child protection referrals more than doubling in the last decade. The challenge for Wolverhampton, like other councils across the UK, is to deliver quality outcomes for the 250,000-plus residents in the City with a decreasing budget.

This inevitably means changing the way social care has traditionally worked. The focus for the City of Wolverhampton Council is how to increase efficiency and improve outcomes simultaneously by removing the shackles of traditional social care approaches.

As part of this transformation, the council’s Children and Young People’s Service has adopted a Restorative Practice model, enabling front-line employees to effectively work with families and achieve improved outcomes. The model increases the consistency and quality of casework, increases practitioner confidence and promotes a sense of community. The council needed to ensure that it invested in modern technology that would both support this strengths-based model and be adaptable for the future.

Uniquely placed to provide an ever-important single view of a citizen throughout their life journey, the Eclipse Platform will help Wolverhampton transform to deliver more effective services to its communities. The Eclipse platform enables collaborative working and supports mobile working directly with the users whichever device the practitioner is using.

Councillor Val Gibson, the City of Wolverhampton Council’s Cabinet Member for Children and Young People, said: “We needed a modern solution which enables our hard-working and dedicated social workers and partners to focus on strengths and outcomes.  The software needed to deliver high performance, support our transformation and be adaptable for the future.

“The Eclipse upgrade offers us something that no other solution does; fully supporting our way of working and enabling agile working. It is also built on the latest technology empowering us to make use of the latest technological advancements.”

Peter O’Hara CEO and Founder of OLM stated:

“We are delighted to continue our work with the City of Wolverhampton Council and support them in their transformation. Our Eclipse platform has been designed with the next 10 years in mind and will help them support their vision of a safer tomorrow.”


About OLM

With over 25 years’ experience working with the Care sector, OLM, is unrivalled in its sector experience pedigree. OLM is a market leader in the Care Sector, delivering the UK’s first Cloud Native solution built directly with care practitioners. OLM’s award-winning software is used by all types of Care Organisation from charities to care providers and local authorities across the UK.

About Eclipse:  Intelligent, intuitive multi-agency case management that makes recording easy

To find out more about OLM’s Platform for Care please visit: