Insight select Eclipse

Insight Behavioural Service Ltd, is the latest new client to select Eclipse as their case recording system of choice. Based in Sittingbourne, Kent, the organisation, much like OLM is celebrating its 25th year in operation this year. Employing more than 140 people across four different sites, Insight are an organisation that focuses on supporting adults with learning disabilities and challenging behaviour.

Instantly the benefits were clear

Following a demonstration of the software, Insight could instantly see that Eclipse was the case management solution of choice, to take them into the next 25 years of operation. The management team commented on the versatility and flexibility of the system, envisaging the benefits that will be brought to their homes through:

·         Simplicity of use

·         Ability to capture the voice of residents and their loved ones

·         Ability to use a wide range of devices to record

·         Saving staff time to concentrate on caring for service users


Eclipse moves your data into an easy-to-use and edit format that is completely portable. It provides your team with access to information wherever they go. This change in portability means that staff members do not need to leave service users and go into an office to update notes, they can spend longer with those who need help the most. With this in mind, Eclipse, perfectly captures the voice of the service user and their loves ones as more time can be allocated to them.

More time is not the only benefit that Eclipse can provide to a caring organisation, it also brings the technology behind case recording into the 21st century. Just like taking a selfie or capturing a special moment with your loved ones, Eclipse can record images from a special day trip or evening social activity that can prompt conversation with service users.

Outstanding Support

With CQC outlining their new five year strategy earlier this year, focusing on person-centred care, Insight knew that Eclipse was the right care management software to support them.

Many care providers fall down with their care management recording and keep files in paper form. This takes up a lot of room in the office or building of residence and is not secure. Data can be taken outside and left behind or misplaced. Eclipse secures your data in one central source and proves to the CQC that the wellbeing of your service users is paramount, as you are protecting sensitive information about them.

We will help Insight reach the next level of excellence by providing them with the system they need to evidence the care they provide.

To reach the next level of excellence yourself, talk to us today and choose Eclipse to manage and secure your case recording process.