As a Technical Operations Analyst, you will provide a wide range of deployment & support services to customers as well as internal staff.
The role encompasses the deployment, management, monitoring and support of both customer and internal production and non-production systems. The role will be flexible, varied and will involve you being a point of contact for any escalated Incident or Problem that cannot be resolved by BAU.
The role requires a dynamic and self-motivated individual willing to be part of a self-managing team with a strong belief in continual improvement and a positive work ethic. As a company we have recently adopted continuous integration / continuous deployment (CI/CD), so experience with and understanding of devops and associated technologies such as Docker, Kubernetes, Jenkins, Git, Maven, JUnit and Selenium is highly advantageous. You will assist in taking ownership of all third line support services, gaining exposure to the entire support process for a wide range of customers and technologies both internally and externally.