Social Care Transformation Services

The 'three conversation model' revolution 

OLM's specialist division, Partners for Change, provide transformation and change management services. 

As dedicated specialists in Adult and Children’s Services, as well as continuing health care, we have unequalled experience in aligning people, processes and technology. 

OLM has extensive experience in the management of social care services at every level and the expertise to deliver improvements in: the business process, cultural / behavioural change and partner working or programme management, enabling transformational change.

OLM gave us a breadth of knowledge and experience that we lacked 

Derby City Council 

Financially sustainable care models

OLM supports councils to transform their Health and Social Care services to become financially sustainable.

We start with why? What is the council looking to achieve? Then we do a full audit of the resources and community assets and work out new models and strategies to ensure new financially sustainable models are embedded.  

This is achieved by implementing real personalisation for all people who need support to get on with their lives. 

Our results speak for themselves - better outcomes for the citizen delivered at a lower cost.

Track record: 80+ councils

We now have a track record of working with more than 80 councils to embed better ways of working, and have led national and regional programmes for the Department of Health and ADASS. We are committed to a personalised approach for social care and have a range of strategic and operational skills covering social care, financial sustainability and project management.

Digital transformation

Our team of content strategists, writers and producers will work with you to develop a plan for digital transformation that puts the citizen at the heart of your business.

We help you define your digital landscape, delivering digital media products, transferring technology and content expertise, and creating active online communities.

We do this by evaluating your current processes, providing guidance on how the process can be digitised, and enabling you to deliver a better service at a lower cost. 

Examples of our work

Partnering with ADSW to produce their personalisation strategy for Scotland. We are working with a number of councils in Scotland to improve performance in this area  


Reviewing Suffolk County Council's arrangements for responding to people with ongoing needs and embedding the change across the county

A complete review of Stockport Metropolitan Borough Council's learning disability system. We recommended a new approach based on family budgets and a systematic de-commissioning of traditional service design 
  • 27 years+

    supporting the care industry

  • 100+


  • 90%

    customer satisfaction

  • 100%

    of profits reinvested