Conversations that count

Eclipse Transformation and Change Management

Delivering the Three Conversations® Approach

Headed by Sam Newman, we offer a relationship of support, challenge, coaching and mentoring to enable councils to deliver a better experience for people and families who need support, inspire and enthuse social care workforces, increase productivity and have a significant positive impact on spending.

The Three Conversations® approach focuses on supporting staff to listen and connect well with people, work intensively with people in crisis and help people to build a good life.

The approach continues to grow in popularity and increasing numbers of councils across the country are now successfully working in this way.

The Three Conversations® is a great way of delivering on the demands and opportunities of the Care Act.


Features and Benefits

Improves staff morale

Happier, healthier citizens

Financially sustainable care model

Other Eclipse modules