Adult Social Care

Our ECLIPSE platform is fully compliant with the requirements of the care and support reforms in the Care Act for England. It covers all the necessary elements across citizen engagement, case management, finance and commissioning.

With the knowledge that the Green Paper is soon to be released and change is the only constant in care, ECLIPSE has also been built to be highly configurable and adaptable.

Our 3 Conversations® model takes a radical approach to Adult Social Care. 

Three Conversations® approach supports councils to work with people in a more preventative, humane and personal way. 

Headed by Sam Newman, this evidence-based approach helps social care workforces, managers and their systems and processes to focus on organising resources around having three really good conversations with people who need support to live their lives. The approach continues to grow in popularity and increasing numbers of councils across the country are now successfully working in this way.

The Three Conversations® is a great way of delivering on the demands and opportunities of the Care Act.

With reducing budgets and increased numbers of people requiring care, ECLIPSE for Adult Services delivers efficiency savings. 

ECLIPSE gives power back to social workers to have more time with their clients through intelligent automation.

We are a proud Scottish company and support more than 70% of Scottish Local Authorities from our Glasgow Office. 

Our ECLIPSE solutions for Scotland have been developed to meet the exact requirements of the Scottish agenda. ECLIPSE does this by being the only Cloud Platform that fully meets the requirements of Self Directed Support by enabling citizen choice and control.

Our Criminal Justice functionality has been designed with the user in mind. It enables workers and managers to monitor supervision work with offenders and track the progress of a criminal case.

With Multi-Agency Safeguarding Hubs now developing in Adult Services departments, ECLIPSE allows for the management and auditing of information from different agencies to improve safeguarding. This fulfils the Care Act requirement to bring together Local Authorities, NHS and the Police to coordinate activity to protect adults from abuse and neglect.

With ECLIPSE Citizen Engagement citizens have direct interaction with their care plans. Self-service support via online forms enable citizens to ascertain if they are likely to qualify for support. This is true both in terms of needs and financial eligibility.

ECLIPSE Citizen Engagement and ECLIPSE Case Management are fully integrated with information flowing through to the case management solution and held on a client's record. This eliminates the need for manual input saving time and enabling the convergence of data.

ECLIPSE enables full compliance with Welsh social care requirements including citizen directed support.

Our ECLIPSE environment enables our Welsh clients to support transformation and deliver more effective and efficient social care services.

ECLIPSE supports effective multi-agency working across the care sector through our services, sophisticated security and open APIs. We have delivered in excess of 65 local and national integration projects, working with all stakeholders to deliver seamless integration solutions.

We have delivered locality-based integration solutions with social care, finance, health, education, youth justice, document management and CRM systems. In addition to this we have been involved in many social care and health projects, including the integration of GP systems and the Health and Social Care Gateway

ECLIPSE provides a complete set of financial management and commissioning tools that provide end-to-end control of your social work finances and provider landscape. 

We deliver a full set of tools to support your commissioning process via a single technology platform. From supporting you in managing markets to invoicing and paying for services delivered. ECLIPSE drastically reduces the time it takes to manage the relationship you have with providers.